*Live rock must be ordered separately from livestock.
**Live rock ships via FedEx 2-Day Shipping.
All live rock ships for FREE via FedEx 2 Day.
Please note: Customers must place live rock orders separately from livestock orders.
If you accidentally order live rock & livestock together, we will contact you to discuss additional shipping charges.
Currently, we only ship to the 48 continental United States through our website. For Alaska and Hawaii, please call for shipping quote.
No, there is no minimum order.
Saturday delivery to your home must be selected during checkout. Saturday delivery to your home is an extra $15. However, if you pick-up at your local FedEx holding station, there is no extra charge. Call or email us to request "Hold at FedEx" for Saturday.
After we receive your livestock order, we will CALL within 1-4 business days to let you set the shipping date. (Pre-order items may take up to ten business days.) This way you know when to expect your shipment, and we know your order will be delivered when you are available to sign for it.
After your order is shipped you will receive an email with the Fed Ex tracking number for your shipment. You can enter your tracking number at www.fedex.com to track your order.
We take the time necessary to be sure that all livestock are fully acclimated, healthy, and eating well in our holding facility before shipping. We get a lot of orders but will only ship a maximum amount of live order boxes a day to ensure quality. Additionally, we will only ship livestock that meet our high-quality criteria.
Most livestock have already traveled thousands of miles before arriving at our holding facility. We must quarantine all livestock to make sure they are free from disease and fully adjusted to aquarium life. This allows us to be sure that you get consistent high quality, well-adjusted livestock.
We cannot ship live rock & livestock (Fish, Corals, & Invertebrates) in the same box. Livestock requires overnight shipping to maintain the health of the animals. Shipping live rock via FedEx 2 Day saves money allowing us to keep prices lower.